My country’s pump industry has always been a large market worth hundreds of billions. In recent years, as the level of specialization in the pump industry has continued to increase, consumers have also continued to raise their quality requirements for pump products. In the context of the diverse customer groups, complex user pain points and technical difficulties in the pump industry, it is crucial to protect the rights and interests of consumers.
As a well-known company in the energy-saving industrial pump industry, Purity adheres to its original intention of quality and has comprehensively upgraded its service capabilities from product research and development, sales services to after-sales policies. It is committed to providing customers with high-quality services and creating excellent product experience.
Optimize service strategy and build online and offline collaborative service system
The first step in optimizing service strategy is to create high-quality products. Therefore, Purity takes energy-saving research and development as the entry point, focuses on deepening product advantages, serves customers in terms of product experience, and then provides professional business training to account managers to grasp the pulse of the market. Improve high-quality services, and ultimately build an online and offline collaborative, customer-centered service system to establish a good reputation in the minds of customers and consumers.
Comprehensively build service outlets to connect consumers across the country
Under the guidance of the business philosophy of “brand, innovation, service”, Purity‘s services have deeply covered 80% of provinces, cities and regions across the country, and have 200+ dealer outlets across the country to create a real consumer experience.
Optimize service strategy and build online and offline collaborative service system
The first step in optimizing service strategy is to create high-quality products. Therefore, Purity takes energy-saving research and development as the entry point, focuses on deepening product advantages, serves customers in terms of product experience, and then provides professional business training to account managers to grasp the pulse of the market. Improve high-quality services, and ultimately build an online and offline collaborative, customer-centered service system to establish a good reputation in the minds of customers and consumers.
Comprehensively build service outlets to connect consumers across the country
Under the guidance of the business philosophy of “brand, innovation, service”, Purity‘s services have deeply covered 80% of provinces, cities and regions across the country, and have 200+ dealer outlets across the country to create a real consumer experience.
For customers in large-scale engineering projects, product matching and systematic solutions are their focus. Purity has systematically improved the service system after paying attention to the core needs. Achieve one-on-one precise business docking before sales and issue feasible solutions for actual problems; provide professional technical support during sales, track project progress, and significantly reduce customer time and cost; after sales, Purity has a 12-hour rapid response mechanism. The professional after-sales team will provide evaluation and feedback within 24 hours.
Post time: Mar-20-2024